Persons with communication barriers

Persons with communication barriers

Persons with communication barriers

The term “Persons with communication barriers” refers to persons who are Deaf, hard of hearing, deaf, hearing impaired, Deafblind and speech impaired

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Special contract smart phone deals

Customers with communication barriers (Deaf, hard of hearing, deaf, hearing impaired, Deafblind and speech impaired) who prefer to not use voice calls shouldn't have to pay for unnecessary voice costs.

Therefore we have created monthly smartphone contract deals consisting of only data and SMS.

How to get the deals

Available at Vodacom shops – ask in-store about the deals

Shop on-line – https://www.vodacom.co.za/cloud/shopping/campaigns/specific_needs

For more information send an e-mail to [email protected]

 

Special SMS bundles for persons with communication barriers

We have created a SMS bundle price plan, suitable for you, giving you more value and ensuring you stay connected when you purchase an SMS bundle, you receive an extra SMS bundle, FREE of charge.

Standard SMS bundleDeaf and hearing Impaired SMS bundleTotal Cost per bundleIn-bundle SMS Out-of-bundle SMS (peak)Out-of-bundle SMS (off-peak)
2040R10.0025c80c35c
5010R25.0025c80c35c
100200R33.0017c80c35c
200400R45.0011c35c35c
300600R67.5011c35c35c
5001000R112.5011c35c35c
10002000R225.0011c35c35c
15003000R337.5011c35c35c
20004000R450.0011c35c35c

 

Priority

We understand that your mobile device is your life line. As a person with a disability, your repair will receive priority when booking in your device (depending on the nature of the repair). Hence, when booking in your device mention to the consultant that you are a person with a disability. This will enable your request to be prioritized.

Register your disability (Voluntary)

or call 082 12580 FREE from any Vodacom SIM card or e-mail [email protected]

Product information and general queries

Email
[email protected]
Tel
082 12580 (FREE from any Vodacom SIM card)
SMS
12580
(from any Vodacom SIM card)
Chat
MyVodacom App
For all contract customers
For prepaid customers with communication
barriers (Deaf, hard of hearing, hearing impaired,
deaf, Deafblind, speech impaired) who have
registered their disability


Account related queries

See all Vodacom Customer Care numbers and short codes for account related queries.

Feedback

Share your feedback about our services or share information about accessible technology by sending an e-mail to:

[email protected]

Note: This email address is exclusively for the use of persons with disabilities