Stay connected with Airtime Advance

 

Make sure you’re never left stranded! Get data and airtime when you need it most.

 

 

Stay connected with Airtime Advance

Make sure you’re never left stranded! Get data and airtime when you need it most.

 

Get airtime and data now, pay later!

Join over 10 million South Africans who are already getting an airtime and data advance to stay connected when they’re running low on cash or can’t top-up right away.

Only pay a R1.10 access fee for any advance you take.

Know if you qualify in seconds

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To get started, log in to My Vodacom and view your qualifying amount. 

You can also download the My Vodacom app, 

dial *135*082# or *135# or WhatsApp us.

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AIRTIME ADVANCE

Low on cash but need to
make a call?

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Get an Airtime Advance for R5R10 or R20 (depending on what you qualify for) and only pay an access fee of R1.10 (incl. VAT). This amount will be deducted when you recharge.

 

Qualification amount varies  |  1 month repayment period

DATA ADVANCE

Browse the Internet whenever
you need to

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Choose from a data bundle of 10MB (valued at R3), 25MB (valued at R6), 70MB (valued at R11) and 125MB (valued at R18) and only pay an access fee of R1.10 (incl VAT). Amounts depend on what you qualify for.

 

Up to 125MB advance amount  |  1 month repayment period

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BENEFITS

Here’s what you’re getting

 

Quick qualification check

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To qualify, you just need to be on our network for at least 3 months and have recharged with a minimum total of R29 for each of those 3 months.

Available instantly

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Your advance is available immediately after you take it! So you can make calls and browse the Internet in an instant.

Low access fee

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You only pay a R1.10 (incl VAT) access fee for any advance you take. This is deducted when you recharge.

Seamless repayment

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The advance amount and access fee is deducted on your next recharge. If you’re a Top-Up or uChoose customer, it’s added to your bill if you haven’t recharged within 30 days.

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MY VODACOM APP

Get an airtime or data advance on-the-go

Make life easier by downloading the My Vodacom App, where you can check how much you qualify for, get an advance in seconds and track your advance balance.

 

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MY VODACOM APP
Get an airtime or data advance on-the-go
Make life easier by downloading the My Vodacom App, where you can check how much you qualify for, get an advance in seconds and track your advance balance.

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FAQs

Everything you need to know…

 

1. What is Airtime Advance and how does it work?

When you’re out of airtime or data, you can get airtime or data in advance when you need it most and only pay the next time you recharge your account.


2. How do I know if I qualify for Airtime and/or Data Advance?

• In order to qualify, you must be either a Prepaid or Hybrid Customer and must have:

o been active on our network for at least 3 months; and

o recharged with a minimum total of at least R29 per month over 3 months.

• The Service is also available to eligible Vodacom uChoose and Top Up customers, provided that your account has been paid up to the month prior.

• Post-paid customers do not currently qualify for Airtime Advance.

• To see if you qualify for Vodacom Airtime Advance, simply dial *135*082#. You can also read the Airtime Advance terms and conditions to find out if you qualify for the service.


3. How do I get Airtime Advance?

• If you qualify for Airtime Advance, dial *135# and then select ‘Airtime & Transfers’ or *135*082# and then select ‘Airtime’

• Select from the R3, R5, R10, R20 or Max Airtime Advance options as per your qualifying criteria.

• Select ‘1’ to Confirm.

• You will then see the confirmation message: “You have requested RXX Airtime Advance, which will include an additional R1.10 access fee [to be deducted from your next recharge].”

• The Airtime Advance service can also be taken through the www.vodacom.co.za website, MyVodacom App or any other channel made available to you.


4. How do I get Data Advance?

• If you qualify for Data Advance, dial *135# and then select ‘Airtime & Transfers’ or *135*082# and then select ‘Data’.

• Select from the 10MB, 25MB, 70MB, 125MB Data Advance options as per your qualifying criteria.

• Select ‘1’ to Confirm.

• You will then see the confirmation message: “You have requested RXX Data Advance, which will include an additional R1.10 access fee [to be deducted from your next recharge].”

• The Airtime Advance service can also be taken through the www.vodacom.co.za website, MyVodacom App or any other channel made available to you.


5. How much does Airtime and Data Advance Cost?

• The cost of taking an Airtime or Data Advance is just R1.00 (VAT inclusive) per Advance for both Airtime and Data Advances taken on or before 21 June 2022

• For Airtime and Data Advances taken after 21 June 2022, the access fee is R1.10 (VAT inclusive) per Advance. This cost is over and above the Airtime Advance amount or Data Advance.


6. How does Repayment Work?

• Outstanding Airtime Advance or Data Advances will be deducted from ANY recharges, including Airtime Transfers, CRM recharge incentives. For avoidance of doubt, outstanding Airtime Advance or Data Advances will not be deducted from any Advance taken within the Max Limit, and only actual recharges.

• The Access Fee plus the Airtime Advance amount or Data Advance value will be recovered per advance in order to cater for costs incurred.

The payment of the Airtime and/or Data Advance will work as follows:

On or Before 21 June 2022

Example A: 

If a customer has taken a R10 Airtime Advance and recharges R20, only R9.00 will be left due to the following:

The R10 (Airtime Advance) + R1.00 (access fee) = R11.00 will be deducted leaving the customer with a balance of R9.00. 

Example B: 

If the customer has taken R5 Data Advance and recharges R7, R1.00 amount will be left due to the following:

The R5 (Data Advance) + R.1.00 (access fee) = R6.00 will be deducted, leaving a balance of R1.00

After 21 June 2022

Example A: 

If a customer has taken a R10 Airtime Advance and recharges R20, only R8.90 will be left due to the following:

The R10 (Airtime Advance) + R1.10 (access fee) = R11.10 will be deducted leaving the customer with a balance of R8.90. 

Example B: 

If the customer has taken R5 Data Advance and recharges R7, R.0.90 amount will be left due to the following:

The R5 (Data Advance) + R.1.10 (access fee) = R6.10 will be deducted, leaving a balance of R0.90.


7. By when should I make repayment?

• The Airtime Advance / Data Advance value together with the Access Fee must be paid back within 30 days from the date of the Advance. 

• For Prepaid Customers, if you don’t repay the Advance within 30 days, you may be disqualified from the Service at the end of the immediate month following the 30 days or, depending on your profile, your Max Limit may be adjusted downwards. 

• For uChoose/TopUp customers, the Airtime and Data Advance value must be paid within the 30 days of the request. Should the customer not recharge and/or the full value is not paid within the calendar month, the outstanding Advance amount will be added to the customer’s monthly bill for that calendar month which will become due and payable on their next payment.


8. Can I purchase data bundles with Airtime Advance?

Yes, airtime from Airtime Advance can be used like normal airtime to buy data bundles.


9. Does the airtime I get from Airtime Advance expire?

No, airtime from Airtime Advance is like normal airtime and does not expire.


10. I took an Airtime Advance but did not get Night Shift, Talking Points or Extra Airtime?

The allocation of Airtime Advance does not trigger any recharge benefits/incentives. When you recharge to pay your outstanding Airtime Advances, this will trigger recharge benefits such as Night Shift, Talking Points, Extra Airtime, etc.


11. Why did my Airtime Advance total limit change?

Your Airtime Advance total credit limit is dependent on how often and by how much you recharge; if you keep your recharges (amount and frequency) the same, your limit will remain the same, but if your recharges change, your total credit limit may increase or decrease based on your recharges.


12. Where did my airtime go when I recharged?

Outstanding Airtime Advances are deducted from your next recharge(s) until the full outstanding amount is paid.


13. I took an Airtime Advance of R10 but R11.00 was taken when I recharged. What happened?

Your Airtime Advance was taken on or before the 21 June 2022 and you were charged a R1.00 Access Fee that was added to your outstanding amount and deducted from your next recharge(s).


14. I took an Airtime Advance of R10 but R11.10 was taken when I recharged. What happened?

Your Airtime Advance was taken after the 21 June 2022 and you were charged a R1.10 Access Fee that was added to your outstanding amount and deducted from your next recharge(s).


15. My friend transferred some airtime to me via Airtime Transfer, but it did not go through and they were ‘charged’. What happened to the airtime?

All recharges as well as incoming Airtime Transfers will be deducted to pay any outstanding Airtime Advances.


16. Can I transfer airtime that I get from Airtime Advance?

Yes, airtime from Airtime Advance can be used like normal airtime. It can be transferred as per the Airtime Transfer rules.


17. Can I transfer data that I get from Data Advance?

No, the data from Data Advance cannot be transferred to another customer.


18. How do I check how much Airtime Advance I owe Vodacom for?

Simply dial *135*082# or www.vodacom.co.za and follow the menu.


19. What is the additional charge on my monthly bill?

uChoose or Top Up customer? If the Advance is not paid by the end of the calendar month, the outstanding amount will be added to your monthly bill for that calendar month.


20. Why am I not able to use the Airtime Advance service?

• You need to qualify to use the service. Refer to question 2 above.

• In order continuously use the Service ONCE qualified, you, as the customer, will need to continuously recharge every 30 days.

• Where you have not fulfilled the required monthly recharge, you may be disqualified from the Service at the end of the immediate month following the 30 days; or depending on your profile, your Limit may be adjusted downwards.

• uChoose / Top Up customer? You need to have paid your account up to one month prior before you can qualify to use the service. Accounts in arrears do not qualify for Airtime Advance.

• In order to requalify to use the Service, you will need to recharge with a minimum R29.00 per month for a period of 3 months in a row.


Check if you qualify for Airtime Advance
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Dial *135*082# or dial *135# and follow the menu to check if you qualify for Airtime Advance. NXT LVL customers dial *128# and follow the menu.

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Read the Vodacom Payment Services (Pty) Ltd Privacy Notice here and PAIA Manual here.